Bob Sutton, Professor of Management Science and Engineering in the Stanford Engineering School, believes that managers and workers with negative, dysfunctional attitudes are a huge drain on organizational resources. He cites research that demonstrates that negative experiences are five times more powerful than positive ones. Power over others can blind us to our own boorish behavior. So, Sutton has written books to help businesses and other organizations become aware of their possible dysfunction: Good Boss, Bad Boss (2010) and The No Asshole Rule (Rev. ed. 2010).
Follow Sutton’s musings on his blog. Take his online test to see if you share the negative tendencies that make you a problem at work: The Asshole Rating Self-Exam, or ARSE (http://electricpulp.com/guykawasaki/arse/).