In 2007, Ford became the leader in telematics with the introduction of its Sync system. Sync uses a Microsoft platform to allow drivers to use voice commands to get directions, listen to music, and operate their Bluetooth-enabled mobile phones. The system features a media hub with USB ports, A/V Input Jacks, and an SD card reader.
Users can connect their web-enabled smart phones to Sync via the USB port to turn the console into a wi-fi hotspot.
In 2010, Ford introduced an enhancement called MyFord Touch (or MyLincoln Touch or MyMercury Touch, depending on brand.) This lets drivers input commands via a touch screen in addition to buttons and voice. For subscribers to SIRIUS Travel Link, the screen displays not only directions but traffic information, gas prices, and even movie listings. It will also deliver vehicle health reports with diagnostics and scheduled maintenance information. If you are in a serious accident and the airbags deploy, the system will call 911 to summon help.
Some models also offer Active Park Assist and Rear View Camera displays to take the guesswork out of parallel parking.